We would never consider going anyplace but Pool World to buy a hot tub or for our supplies. They are always the friendliest and most helpful people. When windstorm hit Spokane and a tree landed on top of our hot tub, just one phone call and Samantha had a copy of our original invoice to us, so we could give it to our insurance agent. She was so helpful, kind and understanding. Thanks Samantha!! You are the best!